Privacy Policy

Lopez & Mendoza is committed to protecting your privacy and personal information. We invite you to carefully read this Privacy Policy as it contains important information about how we collect, use, and protect your personal data.

Last Updated: January 27, 2026

Data Controller
Information We Collect
How We Use Your Information
Legal Basis for Processing
Data Sharing and Disclosure
Data Security
Data Retention
Your Rights
Cookies
Changes to This Policy
Contact Us

1. Data Controller

The data controller responsible for your personal information is:

Lopez & Mendoza
[Your Business Address]
Email: privacy@lopezmendoza.com
Phone: (214) 395-8350

2. Information We Collect

a. Information You Provide

We collect information that you voluntarily provide to us when you:

Contact us through our website contact form
Subscribe to our newsletter
Request information about our products
Place an order or make a purchase inquiry

This information may include: name, email address, phone number, shipping address, billing information, and any messages or preferences you share with us.

b. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on our site
Referring website addresses
Date and time of your visit

This information is collected through cookies and similar technologies and is used to improve our website functionality and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer service
To process and fulfill orders
To send you newsletters and marketing communications (with your consent)
To improve our website, products, and services
To analyze website usage and trends
To protect against fraud and ensure website security
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given explicit consent for us to process your personal information for specific purposes (e.g., newsletter subscriptions)
Contract Performance: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract
Legal Obligation: Processing is necessary to comply with applicable laws and regulations
Legitimate Interest: Processing is necessary for our legitimate business interests, such as fraud prevention and website security

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication procedures
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

To provide our services and fulfill contractual obligations
To comply with legal, accounting, or reporting requirements
To resolve disputes and enforce our agreements

When your personal information is no longer required, we will securely delete or anonymize it in accordance with applicable data protection laws.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right of Access: Request a copy of the personal information we hold about you
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information under certain circumstances
Right to Restriction: Request that we limit the processing of your information
Right to Data Portability: Request a copy of your information in a structured, machine-readable format
Right to Object: Object to our processing of your personal information
Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

9. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any updates on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: